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Sunday, 24 Sep 2017

Terms & Conditions

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FakeTanProducts.co.uk – Website Terms & Conditions & policies.

Terms & Conditions of Use and Terms of Trade


1.Our Company Rights

1.1 We reserve the right to change web site content and prices without notice to customers at any time.

1.2 We may change our Terms and Conditions without any notice. On placing any order you must accept our terms and conditions. It is your responsibility to re-read them at your convenience to ensure you are aware of any changes that may have been applied.


2 Intellectual Property

2.1 Copyright and intellectual property rights covers of all text and image content on this web site.


3 Limitation Of Liability

3.1 FakeTanProducts.co.uk makes no warranties towards the functional operation of the web site.

3.2 We will not be contractually liable by any legal representation for any loss including and without limitation the loss of profits, revenues, business or any other indirect losses.


4 Indemnity & Severance

You agree to fully indemnify, defend and hold us, and our officers, directors, employees, agents and suppliers, harmless immediately on demand, from and against all claims, liability, damages, losses, costs and expenses, including legal fees, arising out of any breach of these Terms & Conditions of Use by you or other liabilities arising out of your use of the Web site

Each provision of these Terms & Conditions of Use shall be construed separately and independently of each other and the validity of any one part shall not affect the validity of any other part.


5 Law

These Terms & Conditions of Use shall be governed by the laws of and you agree to submit to the exclusive jurisdiction of the English court.


6 Our Company Details

You may contact us via email ( This e-mail address is being protected from spambots. You need JavaScript enabled to view it ), our Help Desk or via our live support system or by writing to: FakeTanProducts.co.uk 172, Blacker Lane, Netherton, Wakefield, West Yorkshire, WF4 4HA.

All orders for goods made by you and accepted by FakeTanProducts.co.uk ("web site") are subject exclusively to these Terms & Conditions of Trade:


7 Orders

7.1 All orders made by you through FakeTanProducts.co.uk are subject to our acceptance. We may choose not to accept your order.

7.2
If the goods you have ordered are not available from stock we will contact you by email and you will have the option to:

* Wait until the goods are available from stock;
* Cancel your order in accordance with our Cancellation & Returns Policy. (See Below)


7.3
When making an order through the web site the technical steps you need to take to complete the order process are described in the Order Process section.


8 Description Of Goods & Prices

8.1 Orders will be confirmed by email from our web site. You will also receive a checkout confirmation from the relevant payment gateways (either Paypal, google Checkout or Sage Pay).

8.2 All product information including prices and descriptions are correct at the time the products were inserted to our online catalogue. Please check your products upon arrival.

8.3 Please be aware of the timing of special offers and promotions as we can only provide the associated pricing within that period.

8.4 FakeTanProducts.co.uk reserve the right to alter pricing and any product details on the web site at our discretion without notice.


9 Web Site Content withdrawals

9.1 We reserve the right to withdraw any items from the Web site at any time.

9.2 FakeTanProducts.co.uk will not be held liable to any persons or company for withdrawing any items from the Web site or our refusal to process an order.


10 Payment

10.1 The total cost of your order is the price of the goods plus card processing and delivery charges (Details available on the Shipping/Delivery section). The payment gateway/processor will be chosen by the customer (either Paypal, GoogleCheckout or SagePay), and payment will be received by FakeTanProducts.co.uk

10.2 We accept all major credit/debit cards. Payment will be taken upon us receiving your order successfully. Any necessary payment voids or refunds can be arranged in accordance with our Refunds Policy (See Below).

10.3 You confirm that the credit/debit card that is being used is yours. All credit/debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your card refuses to authorise payment, we will not be liable for any delay or non-delivery and we are not obliged to inform you of the refusal.

10.4 We are not responsible for your card issuer or bank charging you as a result of our processing of your credit/debit card payment.


11 Limitation Of Liability

11.1 To the fullest extent permissible under law, we disclaim any and all warranties of any kind (whether express or implied) in relation to goods purchased by you through the Web site. Your statutory rights as a consumer are not affected.

11.2 Our liability in contract, tort, negligence, pre-contract or other representations or otherwise arising out of or in connection with these Terms & Conditions of Trade shall be limited in aggregate to all sums paid by you to us.

11.3 In any event, we shall not be liable to you under, or in connection with these Terms & Conditions of Trade in contract, tort, negligence, pre-contract or other representations (other than fraudulent or negligent representations) or otherwise for any economic loss (including without limitation loss of revenues, profits, contracts, business or anticipated savings) or for any special or indirect losses whatsoever.

11.4 Nothing in these Terms & Conditions of Trade shall exclude or limit liability for death or personal injury resulting from our negligence or that of our agents or employees.


12 Dispatch & Deliveries

12.1 We dispatch items ordered using Royal Mail Delivery Services, as soon as your items are available. Please see the delivery notice section for costing/prices. Our Couriers will attempt to deliver your parcel and will require a signature. If for any reason the courier can not attain a signature at the requested delivery address they may leave your parcel safe with a neighbough or in a safe place. A card will be placed through the requested delivery address stating the destination of your parcel. If you personally request the delivery item to be left on your premises without signature, the courier may allow your request but this is at their discretion and you willl forfeit insurance which covers any subsequent loss of the package.

12.2 Orders will be sent to the delivery address that you have registered in your account on the Fake Tan Products web site. We cannot be held responsible if this delivery address is wrong. If you wish to change the delivery address you may do so by entering the new details by logging into your account. If you wish to change your delivery address and an order is in a state of processing then you must contact the Customer Services team. Please see SHIPPING below for additional information. You will be subject to a change of address fee.

12.3
We will use our reasonable endeavors to ensure that the estimated delivery times set out in the Deliveries section are met but we cannot accept any liability for late deliveries.

12.4
On occasion items may be Lost in the Post. If you feel this has occurred you should contact us immediately. If in the rare occurrence your package is lost in transit you should allow up to 60 to receive delivery.

12.5 Once the goods have been received by you, all risk of damage to, or loss of, the goods shall pass to you. If you intend to cancel your order in accordance with the Cancellation & Returns policy, you must keep good care of the goods pending their return to us.

12.6 Please be aware that If a customer chooses the Free Delivery Service then FakeTanProducts does not offer an insurance for loss or damage. The customer takes full responsibility for any loss or damage that may occur. FakeTanProducts.co.uk cannot be held responsible for any loss or damage.

12.7
If a customer order detail is detected within our security systems then it is possible that the delivery of goods may be subject to undefined delays. FakeTanProducts.co.uk may hold the order until security procedures have been satisfied to a resolution.


13 Cancellation & Returns

If you wish to cancel or return any of your goods, you may only do so. The packaging must be as received with the product un-opened and ready for us to re-sell. All Damages, cancellations & Returns must be notified via e-mail or our contact form, the same day (within 24 hours) All cancellations will be charged at a rate of £19.00. Items should only be returned upon our agreement and correspondence with you about such matters. Our returns address is:

FakeTanProducts.co.uk
172 Blacker Lane
Netherton
Wakefield
West Yorkshire
WF4 4HA


14 Shipping costs

UK Mainland: Free Delivery

Please allow 2-5 days for delivery. In most cases delivery takes 24 hours, however, orders should be placed by you before 1pm, providing an increased possibility of “same day dispatch”.

All orders are shipped first class via recorded delivery or Courier (consignments over 1.5kg), ensuring that you receive your goods in the very best condition. Any order errors must be reported to FakeTanProducts within 48 hours; no exchange of product can be made after this time.

If the consignment has been dispatched and you require a change of address after this time, a charge of £12.50 incl. VAT will be deducted form your payment card.

All returned orders will be charged at £6.50 to be resent to customers. Any Non-collected consignments will be charged at £6.50.

Any Order refused on delivery will be charged a standard rate of £19.00


For further information please contact us:- This e-mail address is being protected from spambots. You need JavaScript enabled to view it


 

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